Customer Service

Urgent Vacancy Jobs in Toronto With Salary For Customer Service
Job Description
Jobs in Toronto With Salary, We are hiring a customer service to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy and enjoyable experience with you. Offering amazing customer service is important if you want to retain customers and grow your business.
Customer service is the provision of service to customers before, during, and after a purchase. The perception of success of such interactions is dependent on employees “who can adjust themselves to the personality of the guest”.
The primary job of a customer service representative is to address customer issues and resolve them in a timely and efficient manner. Support reps interact with customers on a variety of channels such as phone, email, and social media, and ensure that all valid customer concerns are being dealt with immediately.
Job Details

Hiring Organization
BELL Canada

Post Name
Customer Service

Qualification
Any Graduate

Industry
Private

Employment Type
Full Time

Work Hours
8 Hours

Salary
CAD 17 To CAD 21 Per Hour

Location
Toronto, Ontario, Canada M5H 1P6

About Organization
Bell Canada (commonly referred to as Bell) is a Canadian telecommunications company headquartered at 1 Carrefour Alexander-Graham-Bell in the borough of Verdun in Montreal, Quebec, Canada.
It is an ILEC (incumbent local exchange carrier) in the provinces of Ontario and Quebec; as such, it was a founding member of the Stentor Alliance. It is also a CLEC (competitive local exchange carrier) for enterprise customers in the western provinces.
Its subsidiary Bell Aliant provides services in the Atlantic provinces. It provides mobile service through its Bell Mobility (including flanker brand Virgin Mobile Canada) subsidiary, and television through its Bell Satellite TV (direct broadcast satellite) and Bell Fibe TV (IPTV) subsidiaries.
Bell Canada’s principal competitors are Rogers Communications in Ontario, Telus and Shaw Communications in Western Canada, and Quebecor (Videotron) and Telus in Quebec. The company serves over 13 million phone lines and is headquartered at the Campus Bell complex in the borough of Verdun in Montreal.
Job Responsibilities For Jobs in Toronto With Salary

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Job Requirements For Jobs in Toronto With Salary

Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.

Job Skills For Jobs in Toronto With Salary

Persuasive Speaking Skills. Think of the most persuasive speaker in your organisation.
Empathy.
Adaptability.
Ability to Use Positive Language.
Clear Communication Skills.
Self-Control.
Taking Responsibility.
Patience.

Job Benefits For Jobs in Toronto With Salary

You’ll Improve Your Emotional Intelligence.
You’ll Understand a Product Inside and Out.
You’ll Build Transferable Skills.
You’ll Have a Network Within Your Organization.
You’ll Learn How to Effectively Solve Problems.

Apply Now

Leave a Comment