Customer Service

Urgent Vacancy Work From Home Jobs Surrey For Customer Service
Job Description
Work From Home Jobs Surrey, We are hiring a customer service to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer service is more than solving a customer’s problems and closing tickets. Today, customer service means delivering proactive and immediate support to customers anytime on the channel of their choice — phone, email, text, chat, and more.

Customer service is the provision of service to customers before, during, and after a purchase. The perception of success of such interactions is dependent on employees “who can adjust themselves to the personality of the customer”.

Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.
Job Details

Hiring Organization
HEYRAM CONSULTING LTD.

Post Name
Customer Service

Qualification
Any Graduate

Industry
Private

Employment Type
Full Time

Work Hours
8 Hours

Salary
CAD 18 To CAD 22 Per Hour

Job Location Type
Work From Home

About Organization

Are you looking for reliable immigration consultants to handle your immigration case? Our certified and reliable Immigration Consultant professionals can help you get a positive decision on your case! We provide services in all different areas of immigration.

Shivam Sharma has done Bachelors of Business Administration from Simon Fraser University Canada. He had done its immigration consultant diploma. Shivam Sharma is a licensed Immigration consultant RCIC member no. R526789. Shivam Sharma went to Canada as an international student.

Our vision is to help and guide students and make HeyRam Consulting Ltd. a name to reckon with in the study abroad consultants fraternity by giving a strong impetus to creating an environment of knowledge application on international grounds and holistically inspiring students to become eminent leaders of tomorrow.

We are prepared to accept new challenges and make our Consultancy a world-class center of knowledge. mIf you have ever cherished a dream to go to Canada, then we offer a one-stop-solution to all your queries. At HeyRam Consulting Ltd.

we make every possible effort to provide students, a smooth and convenient process of relocation for higher education. With the years of experience and expertise, We have emerged as the most admired service provider among students aspiring to go to Canada.

Customer Service Responsibilities For Work From Home Jobs Surrey 

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Customer Service Requirements For Work From Home Jobs Surrey

Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.

Customer Service Skills For Work From Home Jobs Surrey

Persuasive Speaking Skills. Think of the most persuasive speaker in your organisation.
Empathy.
Adaptability.
Ability to Use Positive Language.
Clear Communication Skills.
Self-Control.
Taking Responsibility.
Patience.
You’ll Build Transferable Skills.

Customer Service Benefits For Work From Home Jobs Surrey

You’ll Improve Your Emotional Intelligence.
You’ll Understand a Product Inside and Out.
You’ll Have a Network Within Your Organization.
You’ll Learn How to Effectively Solve Problems.

Apply Now

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