Customer Service

Urgent Vacancy Work From Home Jobs Ottawa For Customer Service
Job Description
Work From Home Jobs Ottawa, Customer service is the provision of service to customers before, during, and after a purchase. The perception of success of such interactions is dependent on employees “who can adjust themselves to the personality of the customer”.

From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization’s ability to generate income and revenue. Customer service also plays a crucial role in both increasing and maintaining customer loyalty.

The tendency of a customer to repeat doing business with a company in the future. One good customer service experience can change the entire perception a customer holds towards the organization.
Job Details

Hiring Organization

Post Name
Customer Service

12th Pass, Any Graduate


Employment Type
Full Time

Work Hours
8 Hours

CAD 25 To CAD 30 Per Hour

Work From Home

About Organization
“Accenture embraces the power of change to create 360° value and shared success in Canada for our clients, people, shareholders, partners and communities. Let there be change.” Accenture plc is an Ireland-based multinational professional services company that specialises in information technology (IT) services and consulting.

Accenture’s current clients include 91 of the Fortune Global 100 and more than three-quarters of the Fortune Global 500. Kentucky, which led to GE’s installation of a UNIVAC I computer and printer, believed to be the first.

Commercial use of a computer in the U.S. Joseph Glickauf, an early pioneer of computer consulting, held a position as head of Arthur Andersen’s administrative services division.
Customer Service Responsibilities For Work From Home Jobs Ottawa

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Customer Service Requirements For Work From Home Jobs Ottawa

Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Communication skills. Service reps should be pleasant and empathetic while they’re interacting with customers.
Competent technical knowledge.
Ability to multitask.

Customer Service Skills For Work From Home Jobs Ottawa

Persuasive Speaking Skills.
Ability to Use Positive Language.
Clear Communication Skills.
Taking Responsibility.

Customer Service Benefits For Work From Home Jobs Ottawa

Improve Your Emotional Intelligence.
Understand a Product Inside and Out.
Build Transferable Skills.
Have a Network Within Your Organization.
Learn How to Effectively Solve Problems.

Apply Now

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