Urgent Vacancy Best Work From Home Jobs Canada For Customer Service Representative
Best Work From Home Jobs Canada, Customer service representatives (CSRs), customer service advisors, or customer service associates (CSAs) interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.
Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. Qualifications include good communication, problem-solving, and computer skills.
Sitel St. Catharines
Customer Service Representative
12th Pass, Any Graduate
CAD 20 To CAD 25 Per Hour
Job Location Type
Work From Home
At Sitel Group, we believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.
We know the employee experience is the customer experience – and we are committed to transforming the contact center industry. Our 160,000 people around the globe are redefining the way brands connect with their customers – 8 million times each dayWith a customer service career at Sitel Group.
You’ll learn life-long skills including customer service, empathy and active listening. With our world-class paid training, you will continuously build your skills and knowledge throughout your Sitel Group career with ample growth opportunities.
Customer Service Representative Responsibilities For Best Work From Home Jobs Canada
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements For Best Work From Home Jobs Canada
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Clear Communication Skills.
Customer Service Representative Skills For Best Work From Home Jobs Canada
Delivering Respect to Your Customer.
Have Your Agents Practice Active Listening Skills.
Empathy: The Key to Customer Success.
Ability to Communicate Clearly With the Customer.
A Positive Attitude.
Customer Service Agents Determined to Serve.
Customer Service Representative Benefits For Best Work From Home Jobs Canada
Develop your emotional intelligence.
Yur product or service, inside and out.
Build transferable Skills.
Educate customers without selling.
Develop a side project.
Learn how to effectively solve problems.