Customer Service Representative

Urgent Vacancy Work From Home Winnipeg For Customer Service Representative
Job Description
Work From Home Winnipeg, We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative jobs range from entry-level to senior management. This position interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Excellent communication abilities and data entry skills are essential for candidates.
Customer service representatives, customer service advisors, or customer service associates interact with customers to handle complaints, process orders, and provide information about an organization’s products and services. Customer service representatives answer questions or requests from customers or the public.
A Customer Service Representative works with clients who have complaints, orders, or require information about products/services purchased from the organization. They also provide solutions that fit those individualized situations and prioritize the customers’ needs at each step of the process.
Job Details

Hiring Organization
Birchwood Automotive Group

Post Name
Customer Service Representative

Qualification
Any Graduate

Industry
Private

Employment Type
Full Time

Work Hours
8 Hours

Salary
CAD 15 To CAD 20 Per Hour

Job Location Type
Work From Home

About Organization
Welcome to the official Birchwood Automotive Group Google business page. Our team has dedicated over sixty years to Manitobans and has grown to become Manitobas largest automotive dealership group. We strive to provide Manitoban’s with the best automotive retail and service experience in Manitoba.
With 21 different vehicle brands, we are guaranteed to have an expert who is ready to safely assist you with your automotive needs. If you have any questions, or you are interested in getting into a new vehicle, please visit our website!
Birchwood Automotive Group was Robert M. Chipman, and over 55-years later has grown to become Manitoba’s largest automotive dealership group. We are a values-driven organization, recognized as a top employer in Canada and currently employing over 1,100 people.
Customer Service Representative Responsibilities For Work From Home Winnipeg

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements For Work From Home Winnipeg

Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.

Customer Service Representative Skills For Work From Home Winnipeg

Persuasive Speaking Skills. Think of the most persuasive speaker in your organisation. 
Empathy.
Adaptability. 
Ability to Use Positive Language.
Clear Communication Skills.
Self-Control.
Taking Responsibility.
Patience.

Customer Service Representative Benefits For Work From Home Winnipeg

You’ll Improve Your Emotional Intelligence.
You’ll Understand a Product Inside and Out.
You’ll Build Transferable Skills.
You’ll Have a Network Within Your Organization.
You’ll Learn How to Effectively Solve Problems.
You’ll develop your emotional intelligence.
You’ll learn your product or service, inside and out.
You’ll build transferable Skills.
You can educate customers without selling.
You can develop a side project.
You’ll learn how to effectively solve problems.

Apply Now

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