Urgent Vacancy Calgary Work From Home Jobs For Customer Service Representative
Job Description
Calgary Work From Home Jobs, Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Job Details
Hiring Organization
Harry Rosen
Post Name
Customer Service Representative
Qualification
Any Graduate
Industry
Private
Employment Type
Full Time
Work Hours
8 Hours
Salary
CAD 10 To CAD 12 Per Hour
Job Location Type
Work From Home
About Organization
From day one, Harry’s vision was to become a genuinely international men’s boutique that exemplifies service, advice, craftsmanship, personality and individualization in clothing and accessories for men.
With a curation of the world’s top menswear, decades of accumulated product and style expertise and an understanding of what the modern man wants in his wardrobe, Harry Rosen is here to help men feel good and do good in their personal and professional lives.
“My father’s philosophy was to carry menswear that dresses leaders, visionaries and creatives who drive our communities––this vision still informs Harry Rosen today.” Larry Rosen, President & CEO.
Our expertly-trained Clothing Advisors are on hand to share their insider knowledge and show you Harry’s latest collections––while listening and catering to your unique needs and tastes. Our edit of top-tier luxury designers from luxury tailoring to designer sportswear will help you build an inspiring wardrobe that truly expresses yourself.
These experiences helped him learn about the composition of clothing and, more importantly, about what men wanted in their clothing. Eldest son of Harry, Larry Rosen has worked for the company for more than 25 years in many different areas: on the sales floor, as a buyer, in operations and in corporate development.
Customer Service Representative Responsibilities For Calgary Work From Home Jobs
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements For Calgary Work From Home Jobs
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
Customer Service Representative Skills For Calgary Work From Home Jobs
Persuasive Speaking Skills.
Empathy.
Adaptability.
Ability to Use Positive Language.
Clear Communication Skills.
Self-Control.
Taking Responsibility.
Patience.
Customer Service Representative Benefits For Calgary Work From Home Jobs
You’ll Improve Your Emotional Intelligence.
You’ll Understand a Product Inside and Out.
You’ll Build Transferable Skills.
You’ll Have a Network Within Your Organization.
You’ll Learn How to Effectively Solve Problems.