Urgent Vacancy Indeed Walmart Jobs Surrey For Customer Service Representative
Job Description
Indeed Walmart Jobs Surrey, Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns.
By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.We are hiring a customer service representative to manage customer queries and complaints.
You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Job Details
Hiring Organization
Walmart Supercentre
Post Name
Customer Service Representative
Qualification
12th Pass
Industry
Private
Employment Type
Full Time
Work Hours
8 Hours
Salary
CAD 2500 To CAD 3000 Per Month
Location
Surrey, British Columbia, Canada V3T 2W1
About Organization
Walmart is honoured to be one of Canada’s largest employers. And we continue growing, by adding more services, including online shopping at Walmart.ca, home delivery, and pickup at stores and other locations.
Every day, we help move our country’s economy forward by working with more than 2,100 Canadian suppliers. We’re also creating jobs and opportunities for people of all backgrounds and helping strengthen communities across the country.
And we’re proud of it. Take an inside look and hear directly from our associates on why they love working here.Quality products at everyday low prices – that’s the promise Sam Walton made when he started Walmart, and it’s as true today more than 50 years later.
We consider it both our mission and our privilege to give Canadians access to the products they need at the prices they can afford, both in stores and online at Walmart.ca.We’ve come a long way from that small discount store in Arkansas! Today, we have more than 10,500 retail units under 48 banners in 24 countries and e-commerce websites.
Job Responsibilities For Indeed Walmart Jobs Surrey
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Job Skills For Indeed Walmart Jobs Surrey
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively