Customer service representatives

Urgent Vacancy Work From Home Jobs Canada Part-Time For Customer service representatives
Job Description
Work From Home Jobs Canada Part-Time, Customer service representatives are often a client’s primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Job Details

Hiring Organization

TD Bank

Post Name
Customer service representatives

Qualification
Any Graduate

Industry
Private

Employment Type
Part Time

Work Hours
4 Hours

Salary
CAD 1800 To CAD 1900 Per Month

Job Location Type
Work From Home

About Organization
As a top 10 North American bank, TD aims to stand out from its peers by having a differentiated brand – anchored in our proven business model, and rooted in a desire to give our customers, communities and colleagues the confidence to thrive in a changing world.
The TD Framework embodies our culture and guides our behaviour as we execute on our business strategy of being a premier Canadian retail bank, a top U.S. retail bank, and a leading Wholesale business aligned with our retail franchise.

TD is named one of Canada’s Best Diversity Employers and is listed on the Bloomberg Gender-Equality Index. Stay up-to-date on TD news, stories and insights and explore our analysis of economic performance in Canada, the United States, and around the world.
Change is a fact of life. It can renew our perspective of the world or how we act within it. While change helps some of us get ahead, it can leave others behind. To help create the conditions so everyone has the chance to succeed in a changing world, TD is targeting C$1 billion towards community giving in four areas that support change, nurture progress and contribute to making the world a better, more inclusive place.

Job Responsibilities For Work From Home Jobs Canada Part-Time

Manage large amounts of incoming phone calls

Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

Job Skills For Work From Home Jobs Canada Part-Time

Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively

Apply Now

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