Front Desk Agent

Urgent Vacancy Part-Time Job in Canada For Students For Front Desk Agent
Job Description
Part-Time Job in Canada For Students, We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift.
You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant’s operation to facilitate guests’ dining reservations and to make recommendations, and be proficient with operating the switchboard.
You will ensure keys are handed back on guests’ departure. To ensure success you will be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, pro-active, and be skilled at multitasking in a fast-paced environment.
Front desk agents check guests in and out of hotels, motels, and resorts. This may include verifying guests’ registration information, processing payments, issuing room keys, and directing guests to rooms.
Job Details

Hiring Organization
Hotel Fairmont Palliser

Post Name
Front Desk Agent

Qualification
Any Graduate

Industry
Private

Employment Type
Part Time

Work Hours
4 Hours

Salary
CAD 20 To CAD 25 Per Hour

Location
Calgary, Alberta, Canada T2P 2M3

About Organization
Fairmont Hotels offer more than luxurious rooms, world-class dining and amazing locations. They help guests create lasting memories. Perhaps this is why so many celebrities, royalty, politicians and artists have made their favorite Fairmont hotel their home away from home. Claude Monet painted evocative scenes of London during several visits to The Savoy.
In fact, scientists have pin-pointed which balconies he painted from based on the lighting conditions in his canvases.  Noël Coward recovered from the flu and finished his comedy Private Lives in the penthouse of Fairmont Peace Hotel in Shanghai. And the roster of Hollywood’s A-list of celebs and stars is endless.
Our hotels have been called upon for starring roles in historic events. The UN Charter was drafted and signed by 50 countries in the Garden Room of Fairmont San Francisco. William Lyon Mackenzie King hosted Winston Churchill and Franklin D. Roosevelt at Fairmont Le Château as the two men drew up plans for the Normandy invasion of Europe. 
Lennon and Yoko Ono made history with their Bed-in for Peace at Fairmont The Queen Elizabeth in Montreal, when the former Beatle penned the lyrics and recorded “Give Peace a Chance”, which became the anthem of the anti-war movement. Favored by royalty, our iconic hotels have welcomed Queen Elizabeth II in every decade of her reign.
We’ve also welcomed local notables to their debutante balls, hosting countless afternoon tea dances and lavish galas. Whether it’s a headline-making event or providing an outpost for the code-breaking headquarters of British Intelligence in Bermuda, our goal is to deliver an exceptional experience to every guest.
Front Desk Agent Responsibilities For Part-Time Job in Canada For Students

Welcome customers and guests in a warm and friendly manner.
Ascertains their purchasing needs.
Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
Knows all essential aspects of our business operations.
Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.
Verifies credit acceptance by reviewing and recording customer information and operating credit card authorization systems.
Balances cash drawer by counting cash at beginning and end of work shift.
Monitors lobby and work area determine customer flow.
Responds to customer inquiries and requests in a timely, friendly, and efficient manner.
Facilitates correspondence with customers.
Acts as the site liaison for the services and sales center.
Works collaboratively with other staff, managers, and resources.

Front Desk Agent Skills For Part-Time Job in Canada For Students

Verbal Communication
Customer Service
Resolving Conflict
Teamwork
Energy Level
Thoroughness
Professionalism

Front Desk Agent Requirements For Part-Time Job in Canada For Students

1+ years front desk agent experience preferred.
Well-groomed, professional appearance.
Outstanding written and verbal communication skills.
Team player.
Physically agile, and able to stand for extended periods.
Available to work shifts, over weekends, and on public holidays.

Front Desk Agent Benefits For Part-Time Job in Canada For Students

You’re the face of the company. 
You’ll become incredibly skilled. 
Pay can be generous. 
You’re at the centre of everything. 
Progression is available. 
You’re the face of the company. 
You’ll become incredibly skilled. 
Pay can be generous.

Apply Now

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