Patient Services Representative Job Required
Job Details
Organization Name : St. Michael’s Hospital
Post Name : Patient Services Representative
Employment Type : Full Time
Qualification : Any Graduate, Post Graduate
Industry : Private
Work Hours : 8 Hours
Job Experience : Fresher
Salary : CAD 23 To CAD 35 Per Hour
Location : Toronto, Ontario, Canada M5B 1W8
About Organization
Unity Health Toronto is one of Canada’s largest Catholic healthcare networks serving patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary care services to post-acute through rehabilitation, palliative care and long-term care, while investing in world-class research and education.
St. Joseph’s Health Centre Toronto is a Catholic community teaching hospital affiliated with the University of Toronto and accredited with exemplary standing by Accreditation Canada. For over 100 years, St. Joseph’s has been serving the health-care needs of the diverse communities of southwest Toronto.
St. Joseph’s has a long and proud tradition of serving the diverse and growing needs of a vibrant west Toronto community for more than a century. Founded by the Sisters of St. Joseph in 1921 to serve the needs of the west end, it began as a 25 bed hospital and a school of nursing.
Within the year it had grown to 112 beds and within the decade it had an emergency department and operating room facilities. As this neighbourhood grew, so did the need for care. From opening the first pediatrics department in a general hospital in 1949 to becoming the first to open an intensive care unit in Toronto in 1962, the Sisters continued to respond to the needs of the community.
St. Joseph’s Hospital and Our Lady of Mercy Hospital merged into a single organization in 1980, becoming St. Joseph’s Health Centre to allow for improved patient care, more effective use of scarce resources and continuing service to the community.
Job Description
We are looking for an enthusiastic and organized Patient Service Representative to join our medical practice. A Patient Service Representative’s responsibilities include various activities related to patient intake, such as greeting patients or verifying information supplied by them.
A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
Ultimately, you will work directly with patients and our medical staff to answer any questions they may have about treatment options or insurance coverage. Patient representatives, also known as patient services representatives, ensure that patients are informed, updated, and assisted, when necessary.
Patient Services Representative Responsibilities
Update and verify patient information at every visit
Assist patients with filling out patient history forms, consent forms and payment contract forms
Receive and process cash and credit card payments for medical services rendered
Review patient accounts, identify delinquent accounts and collect overdue payments
Answer, investigate and/or direct patient inquiries or complaints to the appropriate medical staff member
Patient Services Representative Skills
Well-developed interpersonal and communication skills
Flexibility
Organization skills
The ability to perform under pressure
Pay close attention to detail
Typing and data entry skills
Administrative skills and time management
Patient Services Representative Requirements
Knowledge of medical terms and practices
Professional manner and appearance
Strong interpersonal and communication skills
Meticulous attention to detail
Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access)
High school diploma or equivalent preferred
Contact Us
Address : 36 Queen St E, Toronto, ON M5B 1W8, Canada
Phone : +1 416-360-4000