Part Time It Jobs | It Technical Support Jobs Apply

We are looking for a part-time tech support person to assist clients with email setup and troubleshooting.

Note: applications need to be submitted by 2022-06-01. Thank you.

To qualify for this position you should be able to demonstrate:

• Technically savvy with most email clients/programs (Outlook Mac Mail Thunderbird et.)
• Relevant formal education and 3+ years experience (minimum).
• Experience in customer management.
• Patience and calm collected manner.
• Strong people handling skills.
• Timely – clients greatly appreciate quick responses.

Your work will include:

• Walking clients through email set up on their computers and/or phones.
• Escalating tickets to sysadmin.
• Resetting passwords.
• Providing feedback or recommendations to clients from sysadmins.
• Some research in conjunction with the web team.
• Explaining basic strategies and plans to clients.
• Communicating in a professional manner with clients partners and suppliers.
• Recommending additional or beneficial services to clients.
• Answering customer inquiries (the internal team will assist you with responses – you will have the backing of a knowledgeable team to assist you).

As an ABORG employee you will enjoy:

• Part-time employment.
• As of 2022, this position is available to work from home.
• The satisfaction of dealing with quality clients.

To apply and our hiring process:

Send your resume to [email protected] Successful candidates will be invited to fill in a full job application and complete an assessment. This will be followed by a phone interview and if successful an in-person or Zoom meeting.