Telecaller

Urgent Vacancy Part Time Jobs in Ottawa For Telecaller
Job Description
Part Time Jobs in Ottawa, As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company.
In addition to this, you should collect desired information from the clients and maintain healthy relations with them. You are required to understand the customer’s requirements and demands and close the sales deal efficiently.
As an ideal candidate, you should be an excellent communicator along with convincing abilities. Great report writing skills, amazing negotiation skills, and phenomenal telephone etiquette are essential for this position.
Job Details

Hiring Organization
On Call Centre

Post Name
Telecaller

Qualification
12th Pass

Industry
Private

Employment Type
Part Time

Work Hours
4 Hours

Salary
CAD 10 To CAD 15 Per Hour

Location
Ottawa, Ontario, Canada K1G 5B4

About Organization
Our customer service representatives (CSRs) are fluent in both English and French. They are also fluently multicultural, which means they intuitively understand the nuances of both languages.
Our CSRs are professional, respectful, and well-prepared to deliver exceptional bilingual call answering service to your customers and relay accurate messages to the right person in your organization.
We tailor our call answering services and inbound call centre programs to help you achieve your unique business goals. We do this by working with you to blueprint an effective and efficient communication script and message management program.
We have 50 years of experience serving companies of all sizes in a wide range of sectors. Our clients hail from across Canada, the United States, and beyond. We provide tailored call answering and messaging management services to business owners, customer service managers, and others.
Many in our management team have been with us for over 30 years. Collectively, they have over 100 years of experience! Half of our CSRs have been with us for more than 10 years. We take pride in our work. We know what to do and how to do it well.
Job Responsibilities For Part Time Jobs in Ottawa

Answering phones and explaining the product and services offered by the company.
Contacting existing customers as well as prospective customers using scripts.
Obtaining customer information and other relevant data.
Asking questions to the customer and understanding their specifications.
Resolving queries and issues related to the products and services.
Making recordings of all the sales phone calls and sales deals.
Taking and processing product orders in a professional manner.
Maintaining the database of the customers on a regular basis.
Suggesting solutions based on customer’s needs and requirements.

Job Skills For Part Time Jobs in Ottawa

Great interpersonal skills.
Exceptional oral and written communication skills.
Strong organizational skills.
Ability to work in a team or individually as and when required.
Ability to manage and handle multiple tasks.
Outstanding problem-solving skills.
Exceptional attention to detail.
Hard-working individual.
Good time management abilities.
Strong decision-making skills.

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