Customer Service and Sales Job From Home
Organization Name : Fairstone
Post Name : Customer Service and Sales
Employment Type : Full Time
Qualification : Any Graduate
Job Location Type : Work From Home
Industry : Private
Work Hours : 8 Hours
Job Experience : Fresher
Salary : CAD 20 To CAD 32 Per Hours
Location : Winnipeg, Manitoba, Canada R3T 0A1
As a community-based lender, we believe everyone is worthy of equal access, opportunity and consideration. At work and in our communities, Fairstone employees are laying the groundwork to build fair beginnings for bright futures.
Through donations and access to a paid volunteer day, our employees invest their time, talent and expertise to support local organizations and causes across Canada. “We’re grateful to Fairstone Financial Inc. for their support.
As a result of their generosity, more students across the country will have access to digital versions of JA’s financial literacy, work readiness and entrepreneurship programs. These digital programs enable students to develop the skills that are important for their future success.” Through our legacy companies, Fairstone has been providing responsible loans to Canadians for almost 100 years.
A customer service sales representative works to develop leads to grow a business. They work directly with customers to recommend products and services to fit their needs. A good customer service sales representative anticipates customer concerns and offers practical solutions to resolve them.
They may work virtually from a home office by interacting with clients on the phone, in a store, or in the field by visiting customers at their homes or places of business. Often, they work at least partially on commission and are responsible for consistently achieving sales quotas.
No formal experience or education beyond a high school diploma is required to be a customer service sales associate, however candidates who have undergraduate degrees or previous telemarketing, sales, or customer service experience are preferred.
Being bilingual is a definite advantage as workers in this field serve a wide client base. An ambitious, self-motivated personality and a strong work ethic will help a customer service sales worker to be successful.
Responsibilities for Customer Service Sales
Perform informal and formal needs assessments for each customer to recommend appropriate goods and services.
Develop a rapport with customers, demonstrating a friendly and helpful manner to put them at ease.
Maintain a neat and clean appearance to represent a positive image of the company and its brand at all times.
Participate in training and professional development and put new skills to immediate and meaningful use.
Foster a positive and pleasant working relationship with members of the customer service sales team.
Familiarize yourself with current information about services and products available for customers.
Accurately record customer demographics, sales orders, or other information digitally or in written form.
Communicate with clients in Spanish or other local languages or refer them to a capable member of the team.
Persuasive Speaking Skills. Think of the most persuasive speaker in your organisation.
Ability to Use Positive Language.
Clear Communication Skills.